June 2022
24/7 Access Trial
- Continued to provide library entry data and analysis for the 24/7 access trial at GP and KG, including contributing to the final report for Sarah Howard.
Also regular Library Occupancy Reports – available online – COVID-19 Library Staff Information – Library Reports – Library Occupancy Reports.
Data Insights and Visualisations
- Three new visuals are now available on the Library web pages. Many thanks to the other members of the working group that were involved in designing the 2021 Library Snapshot – Rani McLennan, Stephen Booth, Jill Rogers and Tom Mullins. Marketing and Comms have done a great job in producing the professional suite of visuals.
- Enquiry Services Reports – showing trends in Library enquiry services and HiQ library related enquiries – distributed to Senior LAs, Sarah Howard and Nicole Clark. Also available online – Library Statistics – Data Insights – Enquiry Services.
- Faculty level analysis of chat and Helpdesk and appointment data.
- Five year borrowing and lending trend data analysis.
- CAUL benchmarking data – submitted 2021 data. Also produced a 2018-2020 CAUL benchmarking report for LLT, with a deeper dive into Information Resources benchmarking data.
Service Management
- Business continuity planning – working on populating the new Business Impact Analysis template, consultations with DBS and other relevant stake holders.
Professional Contribution and External
- Accepted on to the Board of the LibPMC International Conference on Performance Measurement in Libraries. The conference will be held in July 2023 online.