Module 4: Operational Excellence – Delivering and enhancing organisational outcomes

Module Four
Learning Objectives

At the end of Module 4, you should be able to:

  • Identify and understand political, economic and social functions of a budget.
  • Evaluate your essential financial skills understanding.
  • Identify key financial indicators in public sector contexts
  • Specify risk management strategies and identify challenges of risk management processes
  • Examine and apply techniques for creating and analysing business systems, processes and services.

Module 4 enhances your abilities to investigate your organisation’s operational processes and activities. You will explore your organisation’s financial reporting mechanisms, and your role in leveraging and enhancing understanding of those mechanisms. Risk management and risk management strategies are explored. Finally, a methodology for developing systems and processes is explained and actioned.

Module 4 covers the following topics:

  • Topic 1: Financial Intelligence and the Budget process
  • Topic 2: Essential Financial Skills and Key Indicators
  • Topic 3: Risk Management Processes and Challenges
  • Topic 4: Creating Systems and Processes

License

GSZ634 Managing Operations for Outcomes Copyright © by Queensland University of Technology. All Rights Reserved.

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