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Topic 1.1: Strategy and Public Sector Value
Topic 1.2: Alignment and Public Sector Value
Topic 1.3: Business Drivers and their impact on delivering public value
Topic 1.4: Business and Strategy Model Evaluation
Topic 1.5 The Importance of Governance and Compliance in the Public Sector
Topic 2.1: Diagnosis and the 'Strategy Journey Map'
Topic 2.2: Exploring the Organisation's Operating Environment
Topic 2.3: Stakeholder and Client Analysis
Topic 2.4: Key Performance Indicators (KPIs)
Topic 2.5: Strategy Effectiveness: Putting it all together
Topic 3.1: Using Data
Topic 3.2: Decision-making Frameworks
Topic 3.3: Developing and Evaluating Business Cases
Topic 3.4: Decision Implementation
Topic 4.1: Financial Intelligence and the Budget Process
Topic 4.2: Essential Financial Skills and Key Indicators
Topic 4.3: Risk Management Processes and Challenges
Topic 4.4: Creating Systems and Processes
Topic 5.1: Innovation into Action
Topic 5.2: Capacity for Change and Innovation - Complexity and Context
Topic 5.3: A Change Process - The Dual Operating System
Topic 5.4: Culture and Lived Values in the Change Process
Topic 6.1: Designing and Building Performance and Management Systems
Topic 6.2: Executing Strategy
Topic 6.3: Benefits Realisation and Portfolio Management
Topic 6.4: Facilitating Project Management
Topic 6.5: Feedback and Reward for Success
Topic 6.6: Exploring the Role of Strategy in Delivering Public Value
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GSZ634 Managing Operations for Outcomes Copyright © by Queensland University of Technology. All Rights Reserved.
