Topic 3.2: Communication styles – knowing and flexing

Whenever we communicate with another person we quickly become aware – consciously or unconsciously – of their communication “style”. We may not consciously use that term but we take note of the verbal and nonverbal cues they give in the way they speak. This might include the pace and energy of their speech or writing, the apparent confidence or reticence they express, their mannerisms, the language they choose, the amount they say or write, the detail they provide, or the context they incorporate. And of course others note the same things about us. Our communication style is not simply an interesting side issue – it influences the way we are understood. Style gives form to content. So being aware of communication styles can help us better manage our own communication and better understand others.

The following reading and video reinforces some of the foundational principles of interpersonal communication, practical tips on key practices in effective communication. One of the points the article makes is that communication is a meaning making process – something we do with (not to) others.  This principle is explored further in the first half of the video by Heidi Grant Havorson – highlighting the reality that communication is what others understand from what we say (and do) – whether we intend those interpretations or not. Mirivel asks (and answers): “What communication behaviors exemplify our best potential as humans? What are some small actions that will help us interact more effectively?”^[1]